Confidentiality policy

Privacy Policy – When you engage DONOS Conseil services, we collect and process certain personal information. This page provides an overview of the data collected, its usage, your rights, and our commitments. We adhere to French and European regulations, including the amended Data Protection Act of January 6, 1978 (LIL) and the General Data Protection Regulation of April 27, 2016 (GDPR). We prioritize transparency regarding privacy, conditions, and personal data, and we do not sell your data to third parties. We fully support efforts to ensure your online protection.

Data Collection – We collect your data based on legitimate interest, contract, or consent through contact forms on our website. Data is also collected through email, phone interactions, and social media engagements.

Categories of Data Processed:

  1. Identification Data: Name, surname, professional email, phone number.
  2. Authentication Data: Username, password.
  3. Professional Data: Company, billing, delivery addresses, SIRET, VAT number.

Usage – Your data is processed for commercial, contractual, or legitimate purposes, including:

  1. Providing commercial offers.
  2. Offering services of potential interest.
  3. Informing about product security updates.
  4. Sending marketing emails.
  5. Enabling use of our customer support platform.

Data is stored for up to 5 years after the end of the contract.

Storage of Collected Data – Commercial data is stored in Salesforce CRM, and contact data is stored in Mailchimp.

Cookies – We use cookies to differentiate users on our website. Cookies record information related to your device’s browsing, and the information is stored for a maximum of 13 months. Cookies help us:

  1. Analyze site traffic.
  2. Improve site usability.
  3. Adapt the site to your display preferences.
  4. Study user clicks and requirements.

Third-Party Cookies: Google Analytics, Microsoft Clarity.

Your Rights – You have the right to access, modify, or delete your data. Contact us at [email protected] or write to us at DONOS Conseil, 128 Rue La Boétie, 75008 Paris. We are committed to protecting your data and using it responsibly. For questions or suggestions, reach out at [email protected].